The program will provide the foundation necessary for an incoming LITC attorney or volunteer attorney to assess a client issue, prepare for consultation, review documentation, and determine available options for the client. Using a mock scenario, the course will cover available resources, IRS structure, reading a notice/letter and identifying its location on the Taxpayer Roadmap, researching the issue, and identifying alternative paths forward. Additionally, the mock scenario will cover filing status, EITC and CTC.